Have you ever experienced paying for an undesired product? This is what a lot of people face in stores or supermarkets and the Google play store is not left out.
It is possible to make such errors, either accidentally or by friends or by “What I ordered for and what I got😆”, which means paying for something disguised as a particular product which turns out be something else; (ridiculous).
Google may actually give refunds for some Purchases made on Google Play, depending on the refund policies. One can easily contact the developer directly.
There are many factors that can lead to someone requesting for a Google Play Purchase Refund which include-:
- Bought By Accident
- Didn’t Receive It
- Item Doesn’t Work
- Don’t Want It
- I Don’t Recognize This Charge
- Unauthorized Charge By Friend/Family
Different Ways To Request a Refund On Google Play
- If you discover a Google Play charge on your card or by other payment methods that you didn’t authorise and was not done by someone you know, kindly report unauthorised charges within 120 days the transaction was initiated.
- If a transaction was accidentally performed by a friend or family member who has access to your account, request a refund on Google Play website.
- If your refund request was granted, check how long it takes for your funds to get to you.
Kindly Note: If you’re located in an European Economic Area or the UK and had made a purchase on or after March 28, 2018, see how to get a refund.
If you had mistakenly purchased what you never expected or a product that doesn’t work as described by developer or you don’t want it anymore, kindly see below……..
How To Request a Refund For Recent Purchases
Follow the refund instructions if:
- Your purchase is less than 48 hours since you bought an app or performed an in-app purchase , you can definitely request a refund through Google Play.
- You bought movies, music, books, or other contents, you may be considered to request a refund after exceeding 48 hours.
You should usually get a refund decision within 15 minutes of your request but can still take up to 4 business days.
If you don’t find your purchase on the recent purchases list , kindly request a refund from the Google Play website.
Note-: Some of the information related to refund requests may be shared with the developers.
How Long Does It Take To Receive Google Refunds?
The refunds from Google Play are returned to the initial payment method used to make the original purchase. Refunds take different amounts of time which is dependent on how you paid.
If you notice your refund is taking longer than expected, check the status of your refund on your Google Play account. If the the status displays ‘Refunded‘, you will definitely see a credit on your payment source. If the status displays ‘Canceled‘, the order was never charged which means you will never get a refund on your purchase.
Google Play Refund Policy
Google Play Policies are distinctive relying upon what you purchased. You may get an auto refund on the off chance that you uninstall a paid application not long after first paying for it. In the event that you need to reinstall the application, you’ll need to get it again and you may not be qualified for a refund on that purchase.
Note: If you give your account records to another person, appear to be violating or abusive to the policies, or don’t protect your account with authentication, you will definitely be denied a refund
- Within 48 hours: You may be considered for a refund depending on the details of your purchase. Follow these Instructions.
- After 48 hours: You can Contact the developer to help you troubleshoot and find if you can get a refund. Most developers have their own policies and legal requirements and may be in a good position to offer you a refund.
Note-: You can only return a purchased app or game for a refund once. You will not be able to get a refund if you buy it again. Bear in mind that you will lose access to the purchased item if a refund is issued.
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