When it comes telecom “wahala”, there are certain things we can live with – like the slow browsing speed as often complained by Glo users. But despite that, there are some things we just can’t tolerate; Telecoms dubiously robbing us of our hard earn money.
An angry Airtel subscriber by name Niyi Bada, after several visits to Airtel service centre for rectifying, has had enough of unsolicited robbery and is demanding a compensation of 5 Million Naira from the Smartphone network.
In a letter written by his solicitors and addressed to the M.D of Airtel Nigeria, Niyi Bada copied the Nigerian Communications Commission (NCC) while clearly stating his demand. His solicitor, Niyi Bada & Co, claims that its client has been inundated with ‘numerous text messages’ in the last two years.
Here’s a piece of the suit.
“We are solicitors to Mr. Niyi Bada hereinafter referred to as our client on whose behalf and instruction, we write this letter in respect of the above subject matter.
“It would appear that your company has a policy to fleece subscribers of their hard-earned money, hence the decision to always restore the unsolicited subscriptions even when there were formal and persistent complaints to take them off.”
The solicitors said the above subscriptions were neither requested nor solicited by its client, but were surreptitiously and fraudulently imposed on him by your company with the clear intention of stealing his hard-earned money.
Our client has never subscribed to any other service provided by your company as he is only interested in making phone calls and sending text messages on his line which your greedy action of deducting money from his airtime recharge for your dubious subscription has now made onerous and expensive.
“We hereby demand on behalf of our client that you make a refund of N5 million to our Client for all the illegal deductions from his airtime recharge on before the 31st of January 2018 failing which we shall be left with no other option than to seek legal redress before a competent court for your clear illegal actions.”
The quickest way to becoming rich right? (lol)
I’ll smile to that but the fact that telecoms not being true to their words is disturbing, despite the implementation of the “Do Not Disturb” [DND] – a code which is “supposed” to keep our inbox free of unsolicited and unwanted messages from Network Providers.
This isn’t the first time someone is complaining and neither will it be the last, it’s crystal clear, these telecoms are willing to go out of their way to make more money from its subscribers but you shouldn’t let that put you in distress.
NCC has instructed that any similar issue of extortion should be reported using the number 622 or 08002255622, if your complaints are true, the commission would take it up and sanction such network operator.
Have you experienced any of such fleece lately from any Telecom? Did you file a suit or did you report to NCC? Share with us in the comment section below.
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